When I try to load a game, a new window opens and I get the pogo screen it shows while loading the game

When I try to load a game, a new window opens and I get the pogo screen it shows while loading the game. Then the screen closes and my main browser goes to a Game Loading Error page.
Problem Entering the Game
Explanation:

You have encountered an error. Please click here to find out more information that may help you resolve this issue.
Many issues can be resolved by applying some simple maintenance to your browser and Java software. Click here to find out how to help improve the performance of your games and resolve most technical issues.
Pogo games require the Java plugin. To install Java for free, click here.
If you need further assistance, click here to view our Customer Support Help page

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