How to cancel Club Pogo subscription

Reason

• When you cancel your Club Pogo subscription, you can either choose to forfeit all remaining time on your subscription or you can choose to play out your remaining time left on your subscription.
• If you decide to re-activate your account, you will be billed immediately. There is no free trial on re-activations.

Solution

To cancel your Club Pogo subscription, perform the steps listed below:

• Go to www.pogo.com
• Log into your Club Pogo account.
• Click the My Account button.  
• You may be asked to re-enter your password (for security reasons)
• Your screen should look something like this:

• Click the 'My Subscription and Billing Information' link shown above. 
• Then your screen should look something like:

• Click the 'Cancel Subscription' link. 
• You may be asked to re-enter your password (for security reasons)
• Re-enter your password.
• A new screen should appear asking to select a Club Pogo subscription cancellation option:

• You have two options when cancelling; 1) cancel your subscription and forfeit the rest of your time or 2) you can play out the rest of your time. Please note, your card will not be charged again.
• Click the 'Continue' button to confirm and cancel your subscription.

For regular (free) Pogo customers, there is no subscription fee, therefore cancellation is not required.


If you would like to disable your EA account (whether it's a paid or free account), which removes access to Pogo & EA sites altogether, you may request to disable your account by clicking the Contact Us button located at the top right of the article or click here. Please include the following information:

Call Us +1-855-517-2433 (Toll Free)

how to play Turbo 21™ pogo game

Put it into high gear with Turbo 21!   

Hit, hit, hooray. It's Turbo 21, one of the most exciting free casino games online. And you can only find it at Pogo.com. Turbo 21 is a fast-paced card game that puts you in the driver's seat. Test your speed and skill as you play four hands of 21 at once. That makes this Pogo game four times the fun!

Key features:

• Blackjack Express! Play against the clock in this turbo charged version of the classic card game.
• Big Payout: Score tokens for finishing fast, but rake in a bigger payout by creating thirteen 21 combinations within the allotted time.
• Bonus Game: Make as many 21's as you can in 30 seconds to win the bonus round.
• Lightning Bolt Power-Up: Activate one of three power-ups for your next game including a card peek and extra time.

How does the unlock process work? How long can I access the unlocked games?

You can unlock three 30 minute sessions of game play every day. You can play your favorite game or you can play up to 3 different games a day. You can get unlimited access to these games by joining Club Pogo. 

Will this unlock all of Club Pogo?

No, the exclusive game unlocks apply to the selected games only. You can get unlimited access to the selected games by joining Club Pogo. 

• 40+ Exclusive Games with no Ads 
• Collect game ranks and badges for your gameplay 
• Member discounts 
• Earn Renewal Rewards 

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Call Us +1-855-817-2433 (Toll Free)

How to Maintain Pogo Account Security

Reason

 Online accounts are big target for hackers. Keeping your account information safe and secure is a top priority for us here at, but there are steps you can take to protect yourself as well.

Solution

PASSWORD SECURITY

Password Overview:

One of the ways someone may gain access to your account is if you have a weak password, making it easier to guess. As such, we have recently increased our password security requirements in order to better protect your account & reduce the risk of unauthorized access. Simple passwords, for example those that contain part of your email address, are no longer permitted.

We apologize for any inconvenience that this may cause, and wish to assure you that our efforts intend only to better protect your information and identity.

Resetting Your Password:

If you want to reset your password, please use the password retrieval page. Pogo users will need to follow the steps in

Password Integrity:

Updating and maintaining your passwords is an important part of online security. One way others may be able to compromise your account is by successfully guessing your password.

Use the following suggestions to help develop a password that is harder to guess.

• EA IDs – you should use at least 8 characters. Use a combination of letters, numbers, and symbols. For some examples,
• Use different passwords for your EA account, console login, and email. If you use the same password for all of your accounts and one of them is compromised, then all of your accounts are at risk.
• Change your passwords often
• Do not use any information in your password that could easily be obtained (like your Gamertag/PSN name, squad names, your name, date of birth, etc.)
• Delete any emails that contain password information after writing it down in a safe place

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More Information: Call Us +1-855-517-2433 (Toll Free)

I have Internet Explorer 9, but Pogo says I need IE7. What do I do?

Our team is awarethat some players using Internet Explorer 9 are prompted by the Internet Explorer 7 "upgrade error message" below, which prevents them from regular access to the Pogo website.

 

To ensure your browser is able to recognize the latest Internet Explorer and displays the website correctly, please follow these simple steps:

1. In the menu bar of Internet Explorer, click on “Tools”

2. You will see that “Compatibility View” is check. Simply uncheck it.

The error message should disappear and you should be able to access Pogo.com as usual.

 

We apologize for any inconvenience caused and would like to assure you we are actively working toward a resolution. 

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Call Us +1-855-817-2433 (Toll Free)