Claire Hart™: Soul Searcher pogo Game

Claire Hart™: Soul Searcher

Help clairvoyant Claire Hart solve ghostly mysteries in this fun Claire Hart™: Soul Searcher is a story-driven, filled with mystery, romance, and ghosts!

Compelling Storyline
Follow Claire as she investigates mysterious happenings using her powers of clairvoyance and observation!

Mysterious Hidden Objects
Look for that will lead to clues about where Claire should go or who Claire should talk to next!

Thrilling Places and Secrets
Use Full Screen to see more clearly and easily amidst beautiful backgrounds!
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any Kind of Pogo Game Problems Call Us
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Pogo games won’t load

If games on Pogo games won’t loadfor you, load very slowly, or give errors such as 'Please wait, Loading,' see below for information on the most common causes (and links to instructions on how to address them). Even still, there is a lot more information at your fingertips that you can find with some quick Internet searches.

First, let's try to rule out some specific issues:

• Is the game you can't load any of the following: Poppit!, Word Whomp, First Class Solitaire, or a game without an in-game Chat option?
• Does your computer lock up or reboot when you try to load a game?
• Does the game that won't load have a Weekly Challenge going on, especially on Wednesdays?
• Are you running Microsoft Vista and having trouble patching?

If you find these Pogo suggestions do not resolve your issue, please contact Pogo and request further assistance. Call +1-855-517-2433 (Toll Free)

If you can rule the above issues out, here are steps to take if the server status Answer says things are OK:

• First, clear your Browser Cache and Java Cache if you're using Sun Java (#2).
• If that doesn't solve the issue, please update your Java (#3).
• If the two previous steps don't solve the issue, please read below about help with antivirus/firewall issues.
• Also, read our article about configuring the settings for your firewall or proxy server with Pogo.
• Furthermore, our article with information regarding pop-up blockers/anti-spyware/adware may help.

If Java is installed on your machine but not enabled

If you're still having issues and you're certain that Java is installed on your machine, it may be disabled. All mainstream browsers have an option for enabling Java, which ensures any applets that use it will function properly. For a complete list of per-browser instructions for enabling Java, visit

Here's what to do if clearing your cache and making sure your Java is updated doesn't resolve the issue.

The most common causes of problems that players encounter when playing our games are simply caused by anti-virus, firewall, ad blocking, and pop-up blocking software. The easiest way to determine if one or more of these is the cause of the problem is to simply disable them and see if the problem goes away. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from playing our games. In this case, you should refer to the software’s manual or help files for detailed instructions on how to make the desired changes to the software.

More Information: Call Pogo Tech Center +1-855-517-2433 (Toll Free)

How to Open Scrabble on a Mac

Reason

Scrabble Plus for Mac is a computer version of the classic board game. It offers traditional game play and three different games based on Scrabble: Scrabble Golf, Scrabble Battle and Scrabble Wizard. Scrabble Plus for Mac offers a 60-minute free trial, after which you must purchase a license online.

Solution

Go to the Scrabble Plus for Mac download page (see Resources) and download the free trial, if you do not already have the free trial or the full version installed. Double-click on the DMG file to open it and drag the "Scrabble Plus" file to your "Applications" folder.

Open the "Applications" folder and double-click the "Scrabble Plus" icon. If this is a trial version of the program, press the "Try It Now" button.

 Enter your name and select an avatar to see the game menu and start playing.

More Information: Call Us +1-855-517-2433 (Toll Free)

How to Maintain Pogo Account Security

Reason

 Online accounts are big target for hackers. Keeping your account information safe and secure is a top priority for us here at, but there are steps you can take to protect yourself as well.

Solution

PASSWORD SECURITY

Password Overview:

One of the ways someone may gain access to your account is if you have a weak password, making it easier to guess. As such, we have recently increased our password security requirements in order to better protect your account & reduce the risk of unauthorized access. Simple passwords, for example those that contain part of your email address, are no longer permitted.

We apologize for any inconvenience that this may cause, and wish to assure you that our efforts intend only to better protect your information and identity.

Resetting Your Password:

If you want to reset your password, please use the password retrieval page. Pogo users will need to follow the steps in

Password Integrity:

Updating and maintaining your passwords is an important part of online security. One way others may be able to compromise your account is by successfully guessing your password.

Use the following suggestions to help develop a password that is harder to guess.

• EA IDs – you should use at least 8 characters. Use a combination of letters, numbers, and symbols. For some examples,
• Use different passwords for your EA account, console login, and email. If you use the same password for all of your accounts and one of them is compromised, then all of your accounts are at risk.
• Change your passwords often
• Do not use any information in your password that could easily be obtained (like your Gamertag/PSN name, squad names, your name, date of birth, etc.)
• Delete any emails that contain password information after writing it down in a safe place

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More Information: Call Us +1-855-517-2433 (Toll Free)

How to Remove and Re-Add your Credit Card to your Club Pogo account

Reason

There is a practice on the Internet called Phishing, which involves fake e-mails soliciting to update or verify Credit Card information. Rest assured that the e-mail you receive from us will contain instructions guiding you on how to update your information, and should direct you to www.pogo.com. Be wary of any e-mails that ask you to follow a link to update your information without verification, and do not lead you to www.pogo.com. Always make sure the URL on your browser reads 

Solution

1. Follow the above steps through step 5.
2. Locate the card in question, and click the "X" button to remove the card from your account.
3. You will receive a prompt to confirm or decline to delete the card account. Select "Yes- Delete Saved Account"
4. Now select "Add a new credit card"
5. Enter your card information and your billing address. The new CVV/CVS number will go in to the field entitled CSC (Card Security Code) under Card Information. Also ensure that the billing address matched what your credit card company has on a file.
6. Select "Continue" in order to add your card.

Re-Adding your Credit Card/Billing information to your Club Pogo information:

You have just re-added your card to your Club Pogo account, but now you will want to re-attach it to your subscription so that your subscription does not end when the renewal date arrives. 

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Call Us +1-855-517-2433 (Toll Free) 

How to Play Scrabble Without Downloading It

Reason

Scrabble is a widely popular world game that originated in the late 1930s. It is a household classic, providing hours of entertainment for millions of families. You may not have the ability to gather up your family or friends for a quick game, but with online gaming site Pogo.com, you can play a few rounds on your computer. No downloads required and you can sign in as a guest within seconds.

Solution

Go to the Scrabble gaming page on Pogo.com (see References).

Select your country or region from the list provided. You will be directed to the Scrabble page for your region.

Choose whether you will sign up for a Pogo gaming account or play as a guest. If you are already registered to play games on Pogo.com you can click the "Sign In" link near the top right of the page. A new pop-up window should appear after you have signed up, signed in or chosen a guest account.

Start your free Scrabble game by clicking the "Start Game" button on the in-game advertisement.

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More Information: Call Us +1-855-517-2433 (Toll Free)

How do I clear my Java cache?

If you're having problems running Pogo games, you should try clearing your Java cache. Please note: Java cache is different than your Browser cache. Clearing your Java cache can be a quick and easy fix. Please follow these steps if you are using a Windows platform:

• Click the following things in order: Start > Control Panel > Java.
  Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.
• Under the General tab, click the Settings button located in the Temporary Internet Files section.
• Then click on Delete Files...
• A dialog box will appear. Make sure all the options are selected, and click OK.

This should probably be done whenever you encounter a problem with the way a game is functioning. Restarting your computer after doing so can also help the performance of the game.

Please Note: Clearing your Temporary Internet Files from your browser might not clear your Java cache. To make sure your Java cache is clear, you must clear your Java cache as instructed above.

You should also make sure you're running the latest version of Java. If you are not sure if you have the latest version of Sun Java or not, please visit  and follow the instructions.

Clearing your browser’s cache

Clearing your browser cache is not only good, regular maintenance for your computer but can also fix many common issues with web-based games when they won't load or close mysteriously mid-game. This regularly happens if the files in your browser cache get corrupted or just stop working.

For instructions on how to clear your cache, please read the section below that matches (or most closely matches) the browser you're using. Please follow the Clear Java Cache instructions as well; that way, you know your browser is starting on a completely clean slate (think of it as changing the oil in your car).

As a final note, even though we list older versions of some browsers here, we strongly recommend visiting the website of the browser's provider (Microsoft for Internet Explorer, etc.) and downloading the very latest version before you do anything else.
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Call Pogo Support +1-855-517-2433 (Toll Free)

Playing Pogo Behind a Proxy or Firewall

Pogo does not officially support connections through firewalls, routers, or proxy servers. Also, please note that wireless Internet always has wireless routing, which can potentially block Pogo.
There are some things you can do to improve your ability to connect to Pogo if you do have a router or firewall.  There is a fairly simple solution which most firewall packages support. If you allow access via our class C licenses, you will then be able to access the games and everything should work fine. Your firewall will probably require some IP addresses for this, and here are the IP addresses you need:

• 159.153.236.1
• 159.153.236.12

If you need help setting up your firewall as outlined above, please consult your system administrator or the documentation on your firewall software. We're not firewall experts, so your firewall documentation or system admin are your best bets for getting help on setting this up.
We constantly change which ports we use, so we don't offer port numbers as a solution for firewall and proxy access problems. We know that some people are used to using to punch holes in their firewalls, but the above solution is more secure and is supported by most firewalls on the market. Please note that we are unable to provide Port information to you.

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Call Pogo Support +1-855-517-2433 (Toll Free)

I got a 'Java not found or not working' error. In pogo game

When you first load a game, our servers run a check on your Java to make sure it's working. A 'Java Not Installed or Not Working' error usually means that your Java plugin or Virtual Machine is no longer functioning properly. If your Java is not working, the games won't work.


If you're getting this error, you should first try playing several different games. Here are some suggestions:
Word Whomp

If you get this error in all or most of the games, you should follow the instructions in number 3 to reinstall or upgrade your Java software.

If you only get this error in one game or a few games, you probably just need to re-download those games. Try clearing your browser's cache and Java cache (follow instructions in number 2) as well, then restart your browser by closing it completely and re-launching it.

click here. (see more)  or call us toll free on +1-855-517-2433

Aol User not able to play pogo game

Facing problem with your POGO Games. Recently with 5 days you one getting this problem an errors says that “JAVA DOWLOADING”? If click on to it won’t to any thing. The problem is just because of the compilation problem that occur on AOL to link up with JAVA software that gets used when anybody want to play Pogo Game through pogo.com on aol.com, in order to get the patch for this problem click here. (see more)  or call us toll free on +1-855-517-2433