Pogo Help and Support

Tuesday, 9 October 2012

My browser won't let me into games on pogo club

\paul, if you ask a question like that, you're not likely to get the response that you expect. you specify the browser that you're using and the version. you give the url of the page that you're trying to access, so that someone can try to duplicate what you're doing to see what the problem is.

What is Club Pogo?

Club Pogo is a subsidiary of EA Online. AOL has a partnership with Club Pogo to give the best of both the game sites. You can play 300+ games on AOL and an additional 100+ games on Club Pogo using the same Username.

FAQs

How do I sign-up for Club Pogo?
Whom do I contact for billing related queries?

How do I sign-up for Club Pogo?

To sign up for Club Pogo:
1. Go to the Club Pogo Web site.
2. Click the CLICK HERE! button. This will take you on a virtual tour of the site and also facilitate the sign-up process.

Whom do I contact for billing related queries?

For billing related info on Club Pogo, please click here.
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Call Pogo Support +1-855-517-2433 (Toll Free)

Friday, 28 September 2012

How do I resolve problems running Pogo games?

Platform(s): Windows 7, Vista, Windows XP, Windows 2000
Browser(s): Internet Explorer, Firefox, Chrome
Java version(s): 6.0

SYMPTOMS

A Java crash occurs while running an Pogo game and a text (.log) file hs_err_pid is placed on the desktop. The error message similar to one below appears in the file.
A fatal error has been detected by the Java Runtime Environment:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00880249, pid=2592, tid=6028
JRE version: 6.0_29-b11

Some Pogo games freeze

SOLUTION

Java 6 update 30, and higher, resolves freezing or crashing issues that many people have seen with some Pogo games. We recommend installing the latest release of Java for resolution of these issues.

Please follow list of Java related tips to troubleshoot Pogo related issues.

Install the latest version of Java:

Get the latest version here.
Test the version of Java you have to make sure it is the latest.

Remove older versions of Java .
Enable automatic updates:
This feature will ensure that you receive important security updates when they are released.

Get more information on Java Update.

Clear your Java cache periodically:

Learn how to clear your Java cache.

Verify that Java is enabled:

Learn how to enable Java to ensure any applets that uses it will function properly.

Configure the settings of your firewall or anti-virus software:
The most common problems are caused by settings of anti-virus, firewall, ad blocking or pop-up blocking software. To resolve one of these issue try to simply disable them and see if the problem goes away. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from playing Pogo games. In this case, you should refer to the software’s manual or help files for detailed instructions on how to make the desired changes to the software.
Use Java supported Web browsers:

Check system requirements to ensure any applets that uses Java will function properly.

If you find these Pogo suggestions do not resolve your issue, please email Pogo and request further assistance.
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Call Pogo Support +1-855-517-2433 (Toll Free)

Playing Pogo Behind a Proxy or Firewall

Pogo does not officially support connections through firewalls, routers, or proxy servers. Also, please note that wireless Internet always has wireless routing, which can potentially block Pogo.
There are some things you can do to improve your ability to connect to Pogo if you do have a router or firewall. There is a fairly simple solution which most firewall packages support. If you allow access via our class C licenses, you will then be able to access the games and everything should work fine. Your firewall will probably require some IP addresses for this, and here are the IP addresses you need:

159.153.236.1
159.153.236.12

If you need help setting up your firewall as outlined above, please consult your system administrator or the documentation on your firewall software. We're not firewall experts, so your firewall documentation or system admin are your best bets for getting help on setting this up.
We constantly change which ports we use, so we don't offer port numbers as a solution for firewall and proxy access problems. We know that some people are used to using to punch holes in their firewalls, but the above solution is more secure and is supported by most firewalls on the market. Please note that we are unable to provide Port information to you.

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Call Pogo Support +1-855-517-2433 (Toll Free)

Tuesday, 28 August 2012

BOGGLE Bash pogo game

Play Boggle Bash, the free online word search party based on the Hasbro classic game!

The pressure is on as you try to find the most words as the Boggle Bash timer ticks away. Multiple game boards will keep you on your toes as you try to guess which way the Boggle letters are going to fall. Make words by selecting the letters in the Boggle Bash dice tray while at the same time, working with your Boggle Bash teammates to reach team goals. To keep players on their toes with this fun, the Panic Flip scrambles the letters in the Boggle Bash dice tray for the last minute of the last round.

Multiple Game Boards

Four Boggle Bash game boards keep you guessing which way the letters will fall.

Team Goals

Work with friends and team mates to reach team goals as you play individually.
Read more...

any Kind of Pogo Game Problems Call Us
+1-855-517-2433 (Toll Free)

Blackjack Carnival in pogo game

Play the non-stop party Black Jack Carnival game for free online!

Play Blackjack Carnival. It's a non-stop party! The carnival-themed online blackjack game from Pogo.com includes colorful graphics and exciting casino-style gameplay such as side bets and higher wagers. And if you need help during a hand, the betting tips and card counting feature will help you make the right decision. Play Blackjack Carnival and other free casino games online at Pogo.com and win more than just a handful of beads.

Key Features

more information:www.techbuddiesonline.com

Side Bets: Select one of three side bets each with different odds of winning.
Tip Button: The tip button offers suggestions for each hand.
Bets: Bet up to 250 tokens in this online blackjack game.
Chat: An added feature when you play online blackjack and other free casino games online.
Get Connected: Creating a FREE online account links you to a vibrant community where you can connect with other players and enjoy all the fun games and feature

Read more...

any Kind of Pogo Game Problems Call Us
+1-855-517-2433 (Toll Free)

Tuesday, 21 August 2012

I got a 'Java not found or not working' error. In pogo game

When you first load a game, our servers run a check on your Java to make sure it's working. A 'Java Not Installed or Not Working' error usually means that your Java plugin or Virtual Machine is no longer functioning properly. If your Java is not working, the games won't work.

If you're getting this error, you should first try playing several different games. Here are some suggestions:
Word Whomp

If you get this error in all or most of the games, you should follow the instructions in number 3 to reinstall or upgrade your Java software.

If you only get this error in one game or a few games, you probably just need to re-download those games. Try clearing your browser's cache and Java cache (follow instructions in number 2) as well, then restart your browser by closing it completely and re-launching it.

click here. (see more) or call us toll free on +1-855-517-2433

How do I clear my Java cache in pogo games ?

If you're having problems running Pogo games, you should try clearing your Java cache. Please note: Java cache is different than your Browser cache. Clearing your Java cache can be a quick and easy fix. Please follow these steps if you are using a Windows platform:

Click the following things in order: Start > Control Panel > Java.

Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.

Under the General tab, click the Settings button located in the Temporary Internet Files section.

Then click on Delete Files

A dialog box will appear. Make sure all the options are selected, and click OK.

This should probably be done whenever you encounter a problem with the way a game is functioning. Restarting your computer after doing so can also help the performance of the game.

You should also make sure you're running the latest version of Java. If you are not sure if you have the latest

version of Sun Java or not, please visit and follow the instructions. Read more...

any Kind of Pogo Game Problems Call Us
+1-855-517-2433 (Toll Free)

Monday, 20 August 2012

Aol User not able to play pogo game

Facing problem with your POGO Games. Recently with 5 days you one getting this problem an errors says that “JAVA DOWLOADING”? If click on to it won’t to any thing. The problem is just because of the compilation problem that occur on AOL to link up with JAVA software that gets used when anybody want to play Pogo Game through pogo.com on aol.com, in order to get the patch for this problem click here. (see more) or call us toll free on +1-855-517-2433

Will the Sun Java 2 Plug-in work with Windows 95?

The Sun Java 2 plugin does not officially support Windows 95 (and you will receive a warning if you try to install it). Microsoft's support section says the plugin should work on most Windows 95 systems if you decide to continue with the installation. Since the plugin can’t damage your computer, it’s worth trying on your Windows 95 system. If it doesn’t work, please use the Talk to a Game Advisor link to contact our support staff, and we'll help you get it uninstalled and get your Java working.

Read more...

any Kind of Pogo Game Problems Call Us
+1-855-517-2433 (Toll Free)

Monday, 23 July 2012