How to Recover Forgot Pogo or Club Pogo Screen Name or Password

If you forget your Pogo or Club Pogo screen name or password, simply perform the steps listed below to recover your information:

1. Go to www.pogo.com.
2. Click the 'Sign In' link at the top right-hand corner of the Pogo.com home page.
3. Click the 'Forgot Password or Screen Name' link.
4. Recovering a Password:
1. Enter your Pogo or Club Pogo screen name in the text field in the Recover Password section of the page.
2. Click the Send Me My Password button.

Recover a Screen Name:

3. Enter the e-mail address associated with your Pogo or Club Pogo screen name in the text field in the Recover Screen Name section of the page.
4. Click the Send Me My Screen Name button.

The information will be sent to the e-mail address associated to your Pogo or Club Pogo account.

If you still need assistance, you can contact a Game Advisor by following these steps:

1. Choose 'Pogo' as your product (if it's not already listed), and scroll down to the bottom of the page to click on Contact Us
2. Select 'Pogo' as you platform
3. Select  'Account Management' as your topic and describe your issue. Something like, "I can't access my account, please help!"
4. Hit next and you will asked to log in. If you can't access your account, then click the I Can't Access My Account link under the Login button instead.
5. In the new window, enter your First Name, Last Name, and Email Address, and then click 'Next'. You will now be connected to a Game Advisor.

If you are Facing More Problems Call Pogo Support: +1-855-517-2433

Pogo games won’t load

If games on Pogo games won’t loadfor you, load very slowly, or give errors such as 'Please wait, Loading,' see below for information on the most common causes (and links to instructions on how to address them). Even still, there is a lot more information at your fingertips that you can find with some quick Internet searches.

First, let's try to rule out some specific issues:

• Is the game you can't load any of the following: Poppit!, Word Whomp, First Class Solitaire, or a game without an in-game Chat option?
• Does your computer lock up or reboot when you try to load a game?
• Does the game that won't load have a Weekly Challenge going on, especially on Wednesdays?
• Are you running Microsoft Vista and having trouble patching?

If you find these Pogo suggestions do not resolve your issue, please contact Pogo and request further assistance. Call +1-855-517-2433 (Toll Free)

If you can rule the above issues out, here are steps to take if the server status Answer says things are OK:

• First, clear your Browser Cache and Java Cache if you're using Sun Java (#2).
• If that doesn't solve the issue, please update your Java (#3).
• If the two previous steps don't solve the issue, please read below about help with antivirus/firewall issues.
• Also, read our article about configuring the settings for your firewall or proxy server with Pogo.
• Furthermore, our article with information regarding pop-up blockers/anti-spyware/adware may help.

If Java is installed on your machine but not enabled

If you're still having issues and you're certain that Java is installed on your machine, it may be disabled. All mainstream browsers have an option for enabling Java, which ensures any applets that use it will function properly. For a complete list of per-browser instructions for enabling Java, visit

Here's what to do if clearing your cache and making sure your Java is updated doesn't resolve the issue.

The most common causes of problems that players encounter when playing our games are simply caused by anti-virus, firewall, ad blocking, and pop-up blocking software. The easiest way to determine if one or more of these is the cause of the problem is to simply disable them and see if the problem goes away. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from playing our games. In this case, you should refer to the software’s manual or help files for detailed instructions on how to make the desired changes to the software.

More Information: Call Pogo Tech Center +1-855-517-2433 (Toll Free)

How to fix your browser's zoom level back to 100% in Pogo Game

Here are steps on how to set your zoom level back to 100%, which should resolve your game window being cut off or if you're playing one of our Hidden Object Games, this will fix if you're clicking on the object and it's not registering that you are.

In all web browsers you can just press and hold Ctrl while pressing 0 (ctrl-0) and your browser should jump back to being at 100% zoom level. This should work in Chrome, Internet Explorer, and Firefox.

Some web browsers have another way to fix the setting if you want to verify if you're at 100% or at a different level.Firefox does not have a default menu or buttons to change browser zoom.

Internet Explorer:

Go to the upper right corner of your browser and look for the little gear or cog icon. 

Click it and you will see the following menu:

Highlight the Zoom option and ensure it is set to 100%

Reload your game and you should be good to go. If that does not work, then close all of your browser windows and try again.

Google Chrome:

Go to the upper right corner of your browser and look for the little gray icon that is 3 horizontal lines

Click it and you will see the following menu:

Click either the - or + button until it says 100%

Reload your game and you should be good to go. If that does not work Please Call Pogo Help Center : 

+1-855-517-2433.

pogo is being slow

Go to your desktop background (on your computer)
Right click background image,
choose 'properties'
choose 'settings'
What 'screen resolution' are you using?
drag the bar to the right.
If this is already completely across;

What Web Browser/Application are you using?
Internet Explorer, Firefox, Safari...?
You may want to check 'View' setting at the top of your screen.

Read More...

 

What Mac OS versions does Pogo support

Pogo officially supports the following system requirements:

• Mac OS X 10.4.8 or later.
• Intel Macs are fully supported. PowerPC G4 and G5 are supported, as long as they run at least Mac OS X 10.4.8.
• At least 384 MB of RAM.

What browsers does Pogo support?

Pogo officially supports the following system requirements:

• Firefox 2 or later
• Latest Safari

Read More....

Bingo Luau Game is not working

Bingo Luau

Check out Bingo Luau, the free Bingo game with a tropical twist!

It's a day at the beach in Bingo Luau – Pogo's free, tropical themed bingo game. While relaxing in the Pogo Tiki Hut, match the pattern on your Bingo cards before anyone else calls “BINGO”. The goal of the game is to mark enough numbers to match the pattern in the upper left corner, before anyone else does! Enjoy the feel of a Hawaiian luau while you compete to be the first person to call BINGO in this fun

B1 Prediction
At the beginning of this  each player has the opportunity to predict when the B1 ball will be drawn. If you predict correctly, you earn a token bonus.

Called Bingo Balls
Every time a number is called, that number will be displayed at the center of the screen. The five most recently called balls will appear to the right of the Called Balls table.

Multiple Bingo Patterns
In this there are many patterns in Bingo Luau, and these patterns change from game to game. You must match all the numbers in the displayed pattern and those numbers must be marked correctly on your Bingo card.

5 Ways to Win Tokens
There are five different ways to earn tokens in Bingo Luau! Bingos and Extra Bingos, Daubing Squares correctly marked, Team Bonus, B1 Prediction and Jackpot Spin.
Read More... 

Any Kind of Pogo Games Problems Call Us 
+1-855-517-2433 (Toll Free)

Unable to Play Pogo Games in windows 8

1)   Download and install the latest flash player and Java from the links below:
http://get.adobe.com/flashplayer/

Install Java in Internet Explorer: http://windows.microsoft.com/en-US/windows7/Install-Java-in-Internet-Explorer

 Restart the browser and check if you’re able to play the game fine.

2)   If installing flash player doesn’t fix the issue, followthe methods listed below:

A: Clear cached data in Internet Explorer in windows 8

To determine whether a performance issue or an error message is caused by corruption in the temporary Internet files or in other cached information that is used by Internet Explorer, you must clear cached data.  
 To do this, follow these steps:

1.    Open Internet Explorer in windows 8
2.    Click Safety, and then click Delete Browsing History.
3.    In Delete Browsing History area, click Delete.
A progress bar is displayed to indicate that the browsing history is being cleared. After this process is complete, test Internet Explorer to verify that it works correctly. If issues still occur, try Method 2.

B: Reset security settings for windows 8 Internet Explorer

If you configure security settings to be too restrictive, you may prevent Internet Explorer from displaying certain Web sites. To determine whether an issue is caused by overly restrictive security settings, revert to default security settings. To do this, follow these steps: 
1.    Open Internet Explorer.
2.    Click Tools, and then click Internet Options.
3.    Click the Security tab.
4.    Click Reset all zones to default level, and then click OK.

Can't log in to Pogo Club using IE9 Clearing out IE9 might fix it.

Be sure to "UN Check" the top: Preserve favorite website data. There probably is a corrupted file somewhere.

Click on the Gear/Cog in the upper right corner of the screen.

In the menu that appears click on Internet Options

In the Browsing History section you will see a box that has the word: delete Clickon it.

A new pop up will appear.

Preserve Favorites Website Data will be at the top and there will be a box next to it. Make sure there is NO check or X in that box.

Then click the Delete button.

That will clear out any corrupted files and junk from your browser

Have you tried completely logging out of Pogo, rebooting and then logging back in? Also, you will get logged out of the forum and still be logged into Pogo. But, the log in should take you to the log in page, not the Home Page. If you have more question related to IE9..

post your question