Please let me know AOL Client version in which you are facing this issue. Also please let me know the following details.
- Screen name in which you are facing this issue.
- From when are you facing this issue.
- Time zone e.g. EST / IST etc…
- Screen shot of the issue.
· Go to the page in which you have issue.
· Click on 'Print Scrn' button from the keyboard.
· Click on 'Start' button from your computer
· Click on 'Run'
· Type 'mspaint' and press 'Enter' key from your keyboard.
· Press 'Ctrl' button and press 'V' from the keyboard
· Click on 'File' from the menu and click on 'Save'
· Click on 'Save' button from the pop up
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