Friday, 18 January 2013

How to Remove and Re-Add your Credit Card to your Club Pogo account


Reason

There is a practice on the Internet called Phishing, which involves fake e-mails soliciting to update or verify Credit Card information. Rest assured that the e-mail you receive from us will contain instructions guiding you on how to update your information, and should direct you to www.pogo.com. Be wary of any e-mails that ask you to follow a link to update your information without verification, and do not lead you to www.pogo.com. Always make sure the URL on your browser reads 

Solution

  1. Follow the above steps through step 5.
  2. Locate the card in question, and click the "X" button to remove the card from your account.
  3. You will receive a prompt to confirm or decline to delete the card account. Select "Yes- Delete Saved Account"
  4. Now select "Add a new credit card"
  5. Enter your card information and your billing address. The new CVV/CVS number will go in to the field entitled CSC (Card Security Code) under Card Information. Also ensure that the billing address matched what your credit card company has on a file.
  6. Select "Continue" in order to add your card.

Re-Adding your Credit Card/Billing information to your Club Pogo information:
You have just re-added your card to your Club Pogo account, but now you will want to re-attach it to your subscription so that your subscription does not end when the renewal date arrives. 

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