you are having trouble playing Pogo games, you may not have
Java installed or the updated version on your computer.
Check your Java version
Check your Java version
Installing or updating Java
If you don't have Java, or don't have the most recent version, please perform a clean install/re-install of Java. Even if you do have the correct version, it can be helpful to uninstall and reinstall again to ensure that all older versions and/or corrupted files are removed from your computer.
You will also need to make sure that Java is enabled for your browser, otherwise you may still experiencing problems.
Firewalls, Proxies and Pogo
Pogo does not support Anti-Malware, Firewalls or Proxies. Using these can cause problems with loading and even prevent you from playing Pogo games at all. Learn more about Firewalls, Proxies, and Pogo.
Anti-Malware Programs and Pogo
If you find these Pogo suggestions do not resolve your issue, please contact Pogo and request further assistance. Call +1-855-517-2433 (Toll Free)
Many loading issues can be caused by anti-virus, firewall, ad blocking or pop-up blocking software. To resolve this, please disable these programs and see if the problem goes away. If the problem goes away, then you will want to figure out how to set-up not prevent you from playing Pogo games, yet still protect your system. We recommend reviewing your software’s manual or help files, or contact your software's customer support services, for instructions on how to best configure your software.
While Pogo does not officially support the use of Anti-malware, such as Anti-virus, Anti-adware, Anti-Spyware, Firewalls, etc., we do understand that such software is commonly used. So we we would like to suggest that Windows users in particular consider using Microsoft Security Essentials (For Windows 8 this is re-named Windows Defender). This is free from Microsoft and should protect you from the most common browser based attacks. Windows 8 should come with Windows Defender pre-installed.
Clear your Cache/Temporary Internet Files
Sometimes your cached files can become corrupted, or are just out-of-date. It's useful to regularly clear your cached browser and Java files.
- Clear your browser's cache .Click Here to Know Steps
- Clear your Java cache: Windows / Mac
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